Fences, friends, food and furniture fun(?)…

The other day I called our insurance company to make a claim for wind/storm damage to our side fence. Our fences are made of Hardiboard, a type of corrugated cement sheet and they don’t stand up well to the the type of weather we have here in Perth, with all of our strong winds. I don’t really know why it’s such a popular fencing product, probably because it’s so cheap. Anyway, our side fence is quite damaged with cracks and holes and in parts it’s really looking ready to disintegrate. The last thing we need is to have the fence fall down. The next door neighbour on that side is 89 years old and not in good health. He has two little dogs and of course there are our two dogs to worry about as well.  I called a few fencing contractors the other day, but wasn’t able to find one who builds the hardiboard fences. It seems that Colourbond is the way to go now. I finally came across a contractor who was willing to say more than, “no, I don’t build that type of fence”. He explained that the Colourbond fences are actually cheaper, and of course they last a whole lot longer. He also suggested that we claim the fence on our insurance because the damage would definitely be caused by the wind and storms of the past 12 months. I had thought it would have just been considered normal wear and tear.

Our back fence. The yard looks nothing like this now.

Our back fence. This shows the fencing material. This photo was taken when we bought the house. The yard looks nothing like this now.

I took his advice and submitted a claim. I got a call this morning from the claims manager who’s been assigned to our claim. She asked why we weren’t making the claim with our current insurer.

Me: Ummm because you are our current insurer.

Her: No, your policy with us expired on Sept 29

Me: No, I’m sure we paid it.

I’d already turned the computer off because I was heading out for lunch with friends, so I turned it back on to check the payment record. She put me on hold while she followed it up her end. She came back just as I brought it up on my end. Yes definitely paid. “Sorry, a mistake here, everything is fine. Would you like us to send out an assessor or would you like to organise a fencing contractor yourself to write us a report and give us a quote? No need for more than one quote”

They were great when we made the claim after the hailstorm so I hadn’t expected any problems. I called the contractor who’d been so helpful and he’ll be out tomorrow to quote and prepare the report. Of course it’s a shared fenceline so the neighbour will also have to submit a claim to his insurer. They may require more than one quote, I guess, but that will be up to them.

After that I enjoyed a very nice lunch with a couple of friends that I made at my last workplace (neither work there any more). Amanda is moving to Brisbane and it’s probably our last chance to get together before she leaves. It was so good to catch up with them both. The food was really nice as well. We went to a Japanese/Vietnamese/Thai cafe, Tao, on Scarborough Beach Road. I had Edamame and Tempura Vegetables, Lynne had Teryaki Chicken, I think, and Amanda had Pho Ga (Vietnamese chicken noodle soup). Yummy food, I’d definitely go back.

Now for the furniture fun(?). The question mark is there because I don’t know how a visit to IKEA could ever be remotely considered fun! I’ve only ever been to this one IKEA store and I’ve only been there twice before because I hate the experience. On the first visit I saw a bathroom wall cabinet that I really liked, but it cost a bit more than I wanted to pay. Over that past couple of years I’ve looked around for something similar but never found anything else I liked as much so today I decided to bite the bullet. I knew exactly what I wanted, but finding it is such a drama. You can’t just go directly to the section you want in an IKEA store.

I finally found the cabinet in the display area and wrote down the details of where to find it in the storeroom. Finally found my way to the storage racks…and there’s something else in that position! I’m so ready to just walk out by this time, but I kept telling myself…no…you’ve made it this far…you can’t let it beat you… So, I wait in the queue at the checkout only to be told by the checkout chick that she can’t help me, they don’t have computers at the checkout, only cash registers. I have to go back to the info stand at the end of row 9 and ask there.

Don’t let it beat you…stick with it…you’ve made it this far…

Back to row 9 and the info counter. Waiting in line again. Finally told that “oh yes, I’m pretty sure I moved some of those this morning, they are now in row 35 section 33. Grrrrr.

Row 35 section 33. Yes, there they are. Into the trolley and off to the checkout. Now there are long lines at every checkout. Even the express checkouts are moving slowly.

Don’t let it beat you…stick with it…you’ve made it this far…

Through the checkout and out to the carpark. Argh! You can’t take the trolley to the car. You have to leave it in the pick-up area with your package (that was just too heavy to comfortably carry) and bring the car around to pick it up.

I was sooo pleased to finally get out of there. I am never going back!

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